Privacy Policy

RR Concepts LLC (“Refill & Replenish,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from rrconcepts.shop.

Information We Collect

When you visit our site or make a purchase, we may collect:

• Name, email address, shipping address, and billing information
• Browser and device information (type, operating system, IP address)
• Pages viewed and links clicked on our site
• Order history and cart contents

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your questions and support requests
• Improve our website and product offerings
• Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Payment processors (such as Square and PayPal) to complete your transaction (they are bound by their own privacy policies)
• Shipping carriers (USPS) to deliver your order
• Service providers that help us operate our website, subject to confidentiality agreements
• Law enforcement or government authorities when required by law

Cookies

We use cookies and similar technologies to maintain your shopping cart, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, but some features of our site may not function properly as a result.

Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us at info@rrconcepts.shop.

California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act:

• Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request that we delete the personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out: We do not sell your personal information. If this practice changes, we will provide you with an opt-out mechanism.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, contact us at info@rrconcepts.shop. We will respond within 45 days.

International Visitors (GDPR)

If you are visiting from the European Economic Area or the United Kingdom, you may have additional rights including:

• The right to data portability
• The right to restrict processing of your personal data
• The right to object to processing
• The right to lodge a complaint with a supervisory authority

Our legal basis for processing your data is the performance of a contract (your order) and our legitimate business interests.

Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. All payment information is processed through encrypted, PCI-compliant payment processors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact

For questions about this policy or your personal data, contact us at info@rrconcepts.shop.